What is the reason for the black screen on the Mercedes-Benz LCD display?

3 Answers
StephenAnn
07/29/25 6:30am
Mercedes-Benz LCD display black screen is caused by power supply, circuit, or dust contact failure. The owner can restore factory settings or use a computer to troubleshoot. Taking the Mercedes-Benz G-Class 2020 G350 as an example: The manufacturer of this car is Mercedes-Benz (import), the class is mid-size SUV, the energy type is gasoline, the transmission is 9-speed automatic manual, and the body type is 5-door 5-seat SUV. The car has a length, width, and height of 4866mm, 1931mm, and 1968mm respectively, a wheelbase of 2890mm, the intake form is turbocharged, the drive mode is front four-wheel drive, the four-wheel drive form is full-time four-wheel drive, and the central differential structure is an open differential.
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MacWeston
08/12/25 10:06pm
The black screen issue on Mercedes-Benz LCD displays is quite common. I think there are several main causes: Power-related issues, such as a blown fuse—locate the fuse for the instrument panel or entertainment system in the fuse box and replace it with a new one. Software problems are also not uncommon; Mercedes systems can sometimes freeze. You can try restarting the vehicle or disconnecting the negative battery terminal for a few minutes before reconnecting to reset it. Hardware failures, like a damaged screen or backlight malfunction, will require replacement parts from a dealership. Frequent driving on bumpy roads can loosen or age cable connectors, leading to poor contact. During repairs, I’ve also encountered cases where the system overheated and triggered a protection mode—letting it cool down for a while might restore functionality. For safety, ensure the black screen doesn’t affect driving and get it checked as soon as possible. Avoid disassembling it yourself to prevent further damage—it’s best to take the car to an authorized Mercedes-Benz service center for diagnosis.
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MarleyAnn
10/04/25 3:28am
I've been driving a Mercedes for so many years and have also encountered sudden black screens on the LCD display, especially after long highway trips. That time it really scared me, and I thought the car was broken. Later, I found out it was just a blown fuse due to overloading while charging my phone. A simple solution is to first check the fuse box location, usually in the front trunk or engine compartment, and replace it with a new one of the corresponding model. On the software side, the Mercedes system sometimes freezes during updates, causing a black screen. In such cases, restarting the vehicle or letting the screen cool down usually helps. Cable issues are also common, with connections sometimes loosening due to bumps. It's advisable to avoid installing incompatible devices, like additional navigation systems or modified audio systems, as they can easily cause conflicts. If the screen goes black, don't panic—do some basic troubleshooting first, and if nothing works, then take it to a professional shop.
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