What is the reason for no sound when playing music via Bluetooth connection in Volkswagen CC?

2 Answers
SilasFitz
07/25/25 4:01am
There may be no sound when playing music via Bluetooth connection in Volkswagen CC due to volume issues. Below are the specific reasons and solutions: 1. Volume issue: The volume settings in the navigation system are not turned up, or the mute setting is enabled. Solution: Turn on the FM transmission function in the FM transmission interface. 2. Media audio: The media audio on the phone is not turned off, causing signal interference with the Bluetooth function. Solution: Go to the Bluetooth settings on the phone, turn off the media audio, and keep the phone audio. 3. Speaker wire: The speaker wire is broken or damaged. Solution: Replace the wire or the speaker. 4. Default sound: The sound output of the phone navigation software defaults to the phone audio output. Solution: Select the media audio channel in the phone navigation's car Bluetooth settings.
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StBrynlee
08/10/25 5:13pm
My Volkswagen CC had similar issues before. When Bluetooth connects but there's no sound during playback, usually check these points first: Is the phone's Bluetooth output set correctly? Sometimes it defaults to calls only without media playback. Make sure the car's volume is turned up, and don't forget to maximize the phone's media volume too. If the connection is unstable, try disconnecting and re-pairing the Bluetooth. The Volkswagen CC's Infotainment system might have bugs - a simple reboot of the head unit often helps. Also, check if the sound cuts off when the phone screen locks, as software conflicts are common. Occasionally it could be aging speakers or Bluetooth modules, but try software solutions first. Remember to update the system regularly to prevent such troubles.
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