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What is the reason for no response on 12123 after passing Subject 1?

4 Answers
LeLillian
09/06/25 4:00am

If you just finished the exam on the same day, it might be due to a delay in the traffic management system, or the system has not been updated yet, so it doesn't show. If several days have passed since you completed Subject 1 and it still hasn't been displayed on the 12123 platform, this is an abnormal situation, and you can report it to the driving school or the examination department. Here is some additional information: 1. Subject 1: Subject 1, also known as the theoretical test or driver theory test, is part of the motor vehicle driver's license assessment. 2. Regulations: According to the 'Regulations on the Application and Use of Motor Vehicle Driver's Licenses,' the exam content includes driving theory basics, road safety laws and regulations, local regulations, and related knowledge. The exam is conducted on a computer, with a full score of 100, and a passing score of 90.

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Amber
09/18/25 3:56am

I encountered the same issue last year. After finishing the exam, I eagerly opened the 12123 app to check my results, but it just wouldn't load. I was so anxious! Later, I learned that this could be due to data synchronization delays, as it takes time for the test center to upload results to the system, especially during peak hours when many people are queuing. Additionally, app cache issues or network fluctuations can also affect loading. I recommend waiting a few more hours or checking again the next day. If it still doesn’t work, try updating the 12123 app to the latest version or even uninstalling and reinstalling it. Make sure your account and password are correct when logging in. Don’t panic—usually, there’s no big issue, and it won’t delay your subsequent driving practice plans. Developing a habit of regularly checking the app can help prevent similar troubles in the future.

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StFelicity
11/01/25 4:21am

From a technical perspective, there could be several reasons why the 12123 app isn't responding. For instance, the exam center's server might be experiencing delays in uploading data, or your mobile network connection could be unstable, causing the app to fail in loading data. Another possibility is that the app version is outdated and has bugs, or your user account might be stuck with permission issues in the system. When dealing with similar situations, I usually first check if the WiFi or 4G signal is stable, then clear the app cache and try again. If there's still no update after waiting for a while, it's best to visit the exam center and inquire whether they've submitted the score records promptly. Such minor issues often occur during peak system maintenance periods, and they can usually be resolved with a bit of patience.

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DiLilliana
12/15/25 4:34am

As someone who's been through this, I can share some practical advice. Don't worry if you encounter this situation - it's usually just a slight delay in system synchronization. When I passed my Subject 1 test, I also waited quite a while before it showed up in the app. My suggestion is to directly visit the test center and ask staff to verify your score entry status. For a quicker solution, you can call the customer service hotline 12123 and ask for manual assistance. Remember to keep your test receipt just in case. These procedures are quite routine and won't affect your ongoing Subject 2 training. Before your next test, make sure the app is logged in properly to save yourself some hassle.

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