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What is the reason for Audi Q5 showing no connected devices?

3 Answers
MacBenjamin
09/03/25 8:40am
Audi Q5 shows no connected devices because the Bluetooth is not properly connected. The correct method to connect Bluetooth is as follows: First, establish a pairing relationship between the phone and the Audi Q5 car Bluetooth device. Turn on the Bluetooth function of both the phone and the Audi Q5 car Bluetooth device, and set the phone Bluetooth to "Visible to All" in the settings; then search for the Audi Q5 Bluetooth device on the phone, select it after finding it, and pair it with the password: 0000. After the pairing is completed, the connection is successful. The advantages of connecting Bluetooth are as follows: 1. You can make and receive calls. 2. You can import the phone's contacts into the navigation device. 3. Enter the Bluetooth interface, click on music, and open the phone's music player at the same time. You can directly click on the songs on the phone to play them.
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LunaAnn
09/16/25 3:08am
I've encountered this issue several times with my Audi Q4 as well. The 'No Connected Device' message is mostly caused by problems with the vehicle's system or phone pairing, such as Bluetooth settings not being turned on or the pairing list being full. You'll need to re-search and add the device in the MMI menu. System cache issues can also lead to communication failures—try waiting a few minutes after turning off the engine before restarting the vehicle or directly rebooting the multimedia system. Another possibility is hardware failure, like a loose Bluetooth module or a damaged antenna. You can check the connection cables yourself, but avoid disassembling anything carelessly to prevent damage. Faults are more likely to occur in humid weather or when the circuit voltage is unstable. It's recommended to rule out software issues first before visiting a 4S shop to read the fault codes—after all, safe driving is not something to take lightly.
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StLilah
10/30/25 3:44am
My Q5 has been frequently displaying a 'No Connected Device' message lately, which is usually caused by pairing errors. First, check if your phone's Bluetooth is turned on, then verify successful pairing in the car's system. The vehicle's software might need updating or resetting – go to settings and restore factory defaults. Poor connections could also be the culprit, such as loose USB ports or wireless module wiring. Low battery voltage in the vehicle can affect all electronic systems. If the issue persists repeatedly, don't hesitate to take it to a professional repair shop for comprehensive diagnostics – their scanning equipment will quickly identify the problem.
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