What is the process for reporting an accident to the insurance company?
1 Answers
The general process is as follows: Reporting the accident, on-site inspection and damage assessment, signing and reviewing the claim documents, approval, and settlement of the claim. The process may vary depending on the insurance company, but these are the basic steps. Details are as follows: Reporting the accident: In the event of an accident, the first step is to promptly inform the insurance company and request their immediate assistance. It's important to note that if there are any injuries or fatalities, you should also call 120 for emergency medical assistance and 122 (the traffic police hotline; calling 110 is also acceptable). On-site inspection and damage assessment: Once the insurance company personnel arrive, they will conduct an on-site inspection and assess the damage. At this stage, they will typically ask the policyholder to provide relevant documents and fill out claim forms. Signing and reviewing the claim documents: Simply put, this is when the insurance company reviews the accident claim. If there are any issues, they will inform the policyholder of any additional documents required and return the claim. If everything is in order, this step is completed. Approval: The final approval by the insurance company. Settlement of the claim: The insurance company disburses the payment.
