
If it is an accident involving both parties with clear liability, do not leave the vehicles at the scene as it would severely obstruct traffic. Both parties can negotiate and then move the vehicles aside. If it is a single-vehicle accident, you need to report the incident within 48 hours. After damage assessment, proceed with vehicle repairs. The insurance company will reject claims if this timeframe is exceeded.

Last year, I accidentally scraped my motorcycle while riding on the road, and the process turned out to be a bit troublesome. After the incident, the first thing to do is to park the vehicle in a safe place and avoid moving the scene to prevent secondary dangers. Then, call the insurance company to report the accident—they will ask for details, including the time and location of the incident. When the loss assessor arrives to inspect the vehicle damage, I waited patiently for nearly an hour—usually, they take photos and assess which parts are damaged, such as the body shell or frame. After the assessment, it’s recommended to go to a designated repair shop for convenience, though you can choose your own repair shop as well, but make sure they provide a formal invoice. Once the repairs are done, bring documents like your ID and insurance policy to the insurance company to file a claim. Remember to keep all receipts and photos throughout the process to avoid disputes later. From my personal experience, the entire process takes at least a few days, and it can be longer during peak periods—don’t rush, safety comes first.

Having ridden motorcycles for many years, I've dealt with quite a few compensation claims after accidents. Whenever an accident occurs, I immediately record the other vehicle's information and report to the traffic police for documentation to prevent liability disputes. When the insurance company comes for damage assessment, they thoroughly inspect every part, such as tire wear and whether there are cracks in the lights, as these directly affect the claim amount. The repair process is crucial: choosing a reliable workshop ensures repair quality and avoids hidden issues. After the damage assessment report is issued, promptly communicate repair details and keep the maintenance checklist. When applying for a claim, you need to fill out forms and submit a copy of the insurance policy. The insurance company will transfer the money or pay in cash after review. Don't drag your feet during the whole process, otherwise, you may miss the deadline. One more suggestion: regular vehicle inspections can reduce the chance of accidents.

I found that the claims process involves several steps. Once an accident occurs, immediately stop the car and report to the insurance company—the contact number is on the policy. Wait for the on-site damage assessment, which includes a comprehensive evaluation of the damages. After the car is repaired, submit the invoices and relevant documents to apply for the claim. Once the insurance company reviews and approves the compensation amount, the issue is basically resolved. Make sure all required documents are complete, such as a copy of the driver's license, to avoid delays.


