What is the process for handling a rear-end collision and filing an insurance claim?

[VanMary]

First, report the incident to the traffic police by calling 110 and obtain a traffic accident liability confirmation certificate (police report). Both parties should report the incident to their respective insurance companies. Wait for the insurance company to send an adjuster to inspect the scene and complete an on-site inspection record. Prepare the necessary documents: valid vehicle registration, original and copy of the driver's license, the insured's ID card, and the insurance policy (including both commercial and compulsory traffic insurance policies). Be sure to obtain a copy of the other party's compulsory traffic insurance policy. Submit these documents to a professional insurance staff member at a 4S shop. Steps to handle a rear-end collision: 1. Stop and protect the scene: In the event of a rear-end collision on the road, the driver must immediately stop the vehicle and protect the scene. 2. Negotiate or report to the police: If the accident does not result in personal injury or death, the parties involved can negotiate the compensation for damages on their own. If there are personal injuries or fatalities, the driver must immediately provide aid to the injured and quickly report to the traffic police on duty or the traffic management department of the public security authorities. 3. Hit-and-run: If a vehicle flees the scene after a traffic accident, eyewitnesses and other informed individuals should report the incident to the traffic management department of the public security authorities or the traffic police.