What is the procedure for refunding the renewal insurance deposit at a 4S store?
1 Answers
If a 4S store refuses to refund the renewal insurance deposit, you can directly report it to the local industrial and commercial department. It is illegal for a 4S store to forcibly collect a renewal insurance deposit under the pretext of buying a car through a mortgage loan, as it violates consumers' right to choose freely and their right to fair trade. When selling cars, dealers must not force consumers to purchase insurance or provide services such as vehicle registration on their behalf.