What is the online traffic violation appeal process on 12123?
2 Answers
The online traffic violation appeal process on 12123: 1. Register on the Traffic Management 12123 APP and add your registered vehicle. If the vehicle has violations, a notification of unprocessed violations will appear at the top of the APP after opening it; 2. Click "Unprocessed Violations" to enter "My Vehicle," where you can see pending violations below. Click on the pending violations area to view a record, and click to see violation details; 3. Click "Process and Pay" at the bottom right. A business notice will pop up. After reading and agreeing, proceed to the violation processing interface. Select a payment channel, click "Get Verification Code," and the code will be sent to your registered phone; 4. Enter the verification code and click "Confirm Payment." A 12123 tip will pop up. Click "OK," select a payment method, and click "Confirm Payment"; 5. After payment is completed, a "Payment Successful" message will appear. Return to the APP homepage, click "Violation Processing," and check the processing history to see the violation being processed. It usually succeeds by the next day.
A few days ago, my car was caught for a traffic violation, and I successfully appealed it myself on the 12123 platform, which was quite convenient. First, you need to download the 12123 APP or visit the website, then register and log in using your phone number or ID card. Second, go to the 'Personal Center' and find the 'Violation Query' section, then enter your license plate number and the last four digits of your engine number to check the records. Third, select the violation record you want to appeal, click the 'Appeal' button, and it will prompt you to fill in the reason, such as the license plate being misread or someone else driving the car at the time. I also uploaded dashcam footage and photos of my documents. Fourth, after confirming and submitting, you’ll receive an SMS notification. The system usually reviews the appeal within 5 working days, and if approved, the violation will be canceled. If not, you can appeal again. This process is free and entirely online, saving you the hassle of visiting the traffic management office. Note that the appeal window is 15 days, otherwise it expires. My last case was a misread, and it was resolved quickly, avoiding points and fines. I recommend gathering more evidence before appealing, such as photos or witness statements, to increase the success rate.
