What is the official response from BYD regarding the EV limitation issue?

[RhettLynn]

BYD's official response to the EV limitation issue is that it is a new problem brought about by the 1.3 version upgrade. Below are the details: Main reasons: The 1.3 version software considers the brake pedal to be fully depressed at a deeper position compared to the 1.2 version. If the brake is pressed according to the old habit from the 1.2 version, although the car does not move, the battery continues to supply power to the motor. If this happens frequently and for extended periods, such as during long traffic light waits, it can easily lead to overheating protection in the related systems. Solutions for the EV limitation issue: Resolving the EV limitation issue is not difficult. You can try pressing the brake pedal all the way down at once, instead of pressing it halfway. Additionally, restarting the system can also help avoid the problem.

[LaLily]

Last year, while driving my BYD DM-i, I suddenly lost power and the EV restriction warning light came on. I immediately pulled over safely and contacted BYD customer service. The official response indicated that the issue was primarily due to a bug in the battery management software of some models, which mistakenly judged the battery level and automatically restricted the drive. They resolved the problem through announcements and OTA updates. After a free software upgrade at the dealership, everything returned to normal. Now I feel much more confident driving. BYD advises owners encountering similar issues to pull over immediately and call the 400 hotline, where such cases are prioritized. The company has also improved the software quality for subsequent models, showing a responsive approach, but regular maintenance and system checks are still recommended.

[DiAdriana]

As someone with extensive car repair experience, I've encountered quite a few cases of BYD EV power limitation. The official explanation states this stems from software conflicts in certain controllers, triggering protection mechanisms that restrict power output. The solution involves system diagnostics followed by firmware updates or component replacements, with BYD arranging either mobile or in-store service. Owner feedback indicates very low recurrence rates post-update. The manufacturer emphasizes safety first: if it occurs while driving, slow down and seek assistance rather than pushing through. They've proven reliable, even launching a self-check APP feature to help users prevent issues.

[JosephineDella]

I've been driving a new energy vehicle for two or three years, and the BYD EV power limitation issue has been discussed in our car owner group. The official response was straightforward, stating it's a minor software glitch causing power restriction, and they provide free updates to fix it. The OTA push is convenient, saving the hassle of visiting a 4S shop. I think BYD handled it quickly, reducing the risks. If it happens while driving, just calmly pull over and turn on the hazard lights to stay safe.