What is the New Three Guarantees Policy for Automobiles?
1 Answers
Compared with the previous Three Guarantees Policy, the main contents and changes of the new Three Guarantees Policy are as follows: Expanded Scope: Under the new Three Guarantees Policy, power batteries and motors will be included in the main systems of household automobiles alongside engines and transmissions. If these two major components malfunction, they can also enjoy free replacement of the assembly. In cases such as battery spontaneous combustion, if the conditions for vehicle return or exchange are met, the vehicle can be returned or exchanged. Optimized Conditions for Vehicle Return or Exchange: Under the new Three Guarantees Policy, the cumulative repair time for automobiles has been adjusted from the previous 35 days to 30 days, or the number of repairs caused by the same product quality issue has been adjusted from 5 times to 4 times, after which the vehicle can be requested to be exchanged.