What is the National Standard for Tire Three Guarantees?
2 Answers
The national standard for tire three guarantees stipulates that tires with less than 70% wear can be replaced for free, and tires with remaining tread between 60% to 69%. Here are the relevant details:1. Three Guarantees Content: The three guarantees for tires include repair, replacement, and refund for sold tires. If quality issues are discovered before actual use after purchase, users can exchange for new tires. For appearance quality issues, both parties can negotiate a solution.2. Quality Issue Identification: Different tire manufacturers may have varying "three guarantees" identification standards for tires with "quality issues," such as engineering tires, special-purpose vehicle tires, agricultural tires, and passenger car tires. Their identification standards or implementation methods are based on production processing standards, material selection, etc., and manufacturers have their own set of "identification" standards or regulations. Therefore, especially for household car owners, it is important to carefully review the standards when purchasing. Under different conditions such as different tire manufacturers or special purposes, common quality issues within the warranty period include bead breakage (cracking), bubbling, steel belt separation, exposed steel wires, delamination, and rubber layer issues. These can be identified as quality issues based on the standards after verification.
I remember once I had to replace tires and ended up spending extra money because I didn't fully understand the three-guarantee policy. The national standard for tire three-guarantee mainly refers to the "Regulations on the Responsibility for Repair, Replacement, and Return of Motor Vehicle Tires" issued by the General Administration of Quality Supervision. It states that within one year after the tires leave the factory or within 5,000 kilometers of driving, if there are quality issues, the manufacturer must provide free repair, replacement, or return. For example, non-human damages like tire deformation or cracking must be covered by the seller. In my case, the 4S store dragged their feet on the return, and I later learned that I needed to keep the invoice and inspection report and file a complaint with 12315 to resolve the issue. Regularly checking tire pressure and wear can help avoid more trouble. The core of the three-guarantee policy is to protect consumers' rights and prevent them from being taken advantage of. Paying close attention to this when buying a car can save money and bring peace of mind.
