What is the Lexus Maintenance Policy?
1 Answers
Four-year or 100,000-kilometer free warranty and free maintenance service is a pioneering program launched by Lexus in China in 2005. Subsequently, in 2007, Lexus introduced a six-year or 150,000-kilometer free warranty and free maintenance service for hybrid models, aiming to provide every owner with a worry-free premium ownership experience. Below are relevant details: Advantages: Lexus's four-year/100,000km free maintenance and warranty service in the Chinese market represents the best terms in its class, embodying Lexus's unique hospitality philosophy and adhering to global standards. This initiative helps establish Lexus as a top-tier luxury automotive brand, delivering an ultimate luxury ownership experience. Four-year/100,000km Free Warranty Coverage: Lexus provides a basic warranty valid for four years or until the odometer reaches 100,000 kilometers (whichever occurs first, at which point the warranty automatically terminates). During the basic warranty period, Lexus will repair or replace, free of charge, any parts supplied by Lexus that fail due to material or workmanship defects under normal use conditions, excluding items specified under 'Non-Warranty Items'.