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What is the issue with ETC card reading errors?

3 Answers
MacLorenzo
09/04/25 6:01am
ETC card insertion resulting in a reading error could indicate a damaged card, but it also cannot rule out the possibility of the ETC device being out of power or damaged. You can first try the (ETC tag failure self-repair) method. If it still cannot be successfully repaired, you can take the ETC device to an ETC service outlet or highway service office for testing. If the failure is not due to human damage, it can be reactivated or replaced. Relevant information about ETC is as follows: Introduction to ETC: ETC is an electronic toll collection system for highways or bridges that allows for automatic, non-stop toll payment. How ETC works: The working principle of ETC involves dedicated short-range communication between the vehicle-mounted ETC electronic tag installed on the vehicle and the ETC microwave antenna on the toll station lane. It uses computer networking technology to conduct background settlement processing with the bank, achieving the goal of vehicles passing through highway or bridge toll stations without stopping to pay toll fees.
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Terrence
09/16/25 7:00am
I often encounter ETC card reading errors, mainly due to the card not being inserted properly or being damaged. Sometimes, dust or oxidation on the card's contact points can cause unstable signals; if the OBU runs out of power, especially solar-powered devices after prolonged cloudy days, I usually try charging or restarting the device first. Additionally, the card might have expired without renewal fees being paid, leading the system to reject recognition. The most annoying part is when it gets stuck at the toll station, affecting traffic efficiency, so I've developed a habit of checking the card's status before long trips and regularly cleaning the OBU. If all else fails, I just go to the ETC service point to get a new card or have it repaired, to avoid delaying the trip—safety is no small matter.
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Gianna
10/30/25 7:33am
From a technical perspective, common causes of ETC card reading failures include RFID interference or device installation issues. If the card is scratched or demagnetized, it cannot be read properly; if the OBU's antenna is misaligned or blocked by debris, it can also lead to failure. I regularly check if the device is placed in the designated area on the windshield, away from metal obstructions. For non-solar models, the battery needs to be periodically connected to the car charger to avoid depletion. Additionally, temporary maintenance of toll station equipment can also cause issues. When I encounter such problems, I first try restarting the OBU a few times. If that doesn't work, I contact customer service to check for account anomalies. Paying attention to these details can help reduce unexpected issues and ensure smooth travel.
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