What is the insurance process for an accident vehicle?

[EmmaAnn]

Here is the basic insurance claims process for an accident vehicle: 1. Report the incident: The policyholder should report the incident to the insurance company within 48 hours, fill out the accident registration form and case inquiry form, and promptly notify the inspector to report the loss and the location of the incident. 2. Survey and assess damages: The inspector conducts on-site surveys and inspections, and the policyholder provides relevant documents. 3. Review claim documents: The business department staff reviews the claim documents submitted by the policyholder and, upon approval, forwards them to the property insurance department's claims verification section. 4. Calculation and review: The claims verification section reviews the document procedures. 5. Approval: The property insurance department's supervisor approves the claim. If the claim exceeds the department's authority, it is escalated level by level. 6. Settlement and case closure: The claims verification section re-approves the case number and, after approval, forwards it to the finance department. The finance department confirms the settlement and retrieves all documents except the payment receipt and the red copy of the calculation sheet.