What is the insurance claims process for vehicle traffic accidents?
1 Answers
Immediately report the accident to the police after a traffic collision occurs. The traffic police will determine liability for the accident, and the vehicles and items involved in the accident will be handed over to the traffic police department for unified custody. Regardless of which city the accident occurs in or what time it happens, be sure to notify the insurance company. The insurance company will promptly dispatch surveyors to conduct on-site investigation. The surveyors will determine liability based on the accident scene, establish the payment ratio for the claim, and all parties involved should be present during the vehicle damage assessment. After all procedures are completed, the accident vehicle can be sent to a repair shop for maintenance. The damage assessment results will be available within 7 working days after the accident. Based on the repair invoice provided by the vehicle owner, along with the damage assessment form, the insurance company will provide corresponding compensation.