
Highway emergency rescue number is 12122. 12122 is a public service number. This number is approved by the Communications for emergency highway accident rescue personnel. Currently, provinces that have opened the 12122 highway rescue phone include Beijing, Shanxi, Shaanxi, Henan, Qinghai, Hunan, Zhejiang and other regions. It mainly has the following three functions: 1. Receive accident reports from drivers on the highway. 2. Drivers driving on the highway encounter sudden situations such as vehicle breakdown or tire blowout, and cannot move the vehicle, requiring external assistance for rescue. 3. Accept road condition inquiries.

Last time I had a flat tire on a long-distance trip, I directly dialed the highway emergency number 12122. This number is nationwide and available 24/7. Remember to move your car to the emergency lane, turn on the hazard lights, place a triangle warning sign 150 meters behind the car, and wait outside the guardrail for help. They arrived within half an hour after confirming the location and changed the spare tire for free. Before driving on the highway, it's best to check if there are any special regulations for the local section, as some mountainous highways may have additional rescue channels. Keeping your charged is also crucial in emergencies—don’t just focus on taking photos for social media.

I've been in the transportation business for over a decade. When there's trouble on the highway, I call 12122. This number connects faster than dialing 110 for transfer, as it's specifically for highway rescue. When calling, clearly state the direction, road section, and kilometer marker - it's best to turn on your phone's location. Besides professional rescue teams, your auto may include free towing services; the contact number is on your policy. Also, note that some newly built road sections have poor signal, so it's safer to jot down the emergency contact numbers on roadside rescue signs in advance. Veteran drivers recommend keeping a power bank and a fluorescent vest in your vehicle for safer nighttime waits during rescue situations.

As a veteran driving instructor, I always remind my students: memorize 12122 before hitting the highway. Last week, a student broke down at night and was too panicked to even describe their location. Remember to calmly report three key points when calling for help: the name of the highway (e.g., Jinggang'ao), the direction of travel, and the nearest kilometer marker. Before the rescue team arrives, turn on the hazard warning lights and have everyone move outside the guardrail. Never attempt roadside repairs yourself – secondary accidents are even more dangerous. New drivers should save the local highway traffic police number in their navigation app as a backup.

Last year during a self-driving trip, my car broke down in a heavy rainstorm, and I experienced the efficiency of 12122. This dedicated hotline is more familiar with highway conditions than regular towing companies and can quickly locate you. After dialing, follow the voice prompts, and the customer service will inquire about the vehicle issue and the safety of the passengers. It's advisable to save your license plate number, vehicle model, and information in your phone's notes in advance to save time during the call. In mountainous areas with unstable signals, you can try using emergency phone booths. After returning, remember to have your vehicle thoroughly inspected to prevent future breakdowns.

I often take my family on road trips, and I always check the coverage area of 12122 before setting off. This unified rescue hotline is suitable for vehicle breakdowns, accidents, or sudden illnesses. During actual operation, pay attention to the following: if it's a flat tire or brake failure, emphasize the urgency; if it involves hazardous material vehicles, proactively explain the situation. The rescue team usually arrives within 30 minutes, but there may be delays during holidays. It's necessary to keep some water and food in the car. Once, during a heavy snowstorm, we were stuck for four hours, and fortunately, we had a thermos with us. Don’t forget to report the situation to your company after returning home.


