What is the duration of the three-guarantee period for vehicles?
2 Answers
The three-guarantee period for vehicles is no less than two years or 50,000 kilometers, whichever comes first. During the "three-guarantee validity period," if the conditions for return or exchange as stipulated are met, consumers can process return or exchange procedures with the "three-guarantee" certificate, purchase invoice, etc. If the cumulative repair time due to product quality issues exceeds 35 days, or if the same product quality issue has been repaired more than five times cumulatively, the consumer can request a vehicle exchange with the three-guarantee certificate and purchase invoice. The "three-guarantee" regulations also stipulate that consumers can choose to replace or return the vehicle product under the following circumstances: 1. If two repairs have been conducted cumulatively due to severe safety performance failures, and the severe safety performance failures have not been resolved or new severe safety performance failures have occurred; 2. If the same major component of the steering system, braking system, suspension system, front and rear axles, or body has been replaced twice due to quality issues and still cannot function normally. The seller shall be responsible if the consumer chooses to replace or return the vehicle.
When I first bought my car last year, I paid special attention to the three guarantees policy, as a novice car enthusiast worried about potential issues. The automotive three guarantees typically include repair, replacement, and refund: the repair guarantee period is 2 years or 50,000 kilometers, whichever comes first; the replacement or refund period is shorter, within 60 days after purchase or 3,000 kilometers driven. For example, the Nissan model I bought had its repair guarantee period just until the end of last year, during which regular maintenance helped me avoid any problems. Some brands like Toyota might extend the warranty to 3 years, so it's important to check the manual or consult the salesperson when buying a car to ensure any anomalies are addressed within the warranty period. After the warranty expires, repairs can be costly, so I recommend getting the first maintenance done early for new cars and keeping records of every service visit to prevent any mistakes.
