What is the difference between traffic accident 110 and 122?

[DerekFitz]

Traffic accident 110 and 122 differ in their scope of acceptance, nature, and operational characteristics. Scope of acceptance differs: 110 handles ongoing or potential criminal cases, ongoing or potential public security incidents or emergency public security events, etc. 122 handles traffic accident reports, various other emergency distress calls, reports and complaints about traffic issues, and complaints regarding traffic police law enforcement work. Nature differs: 110 is an emergency alarm number; 122 is a social assistance diversion and handling number. Operational characteristics differ When receiving emergency reports, the 110 alarm service desk should conduct preliminary handling, directly command all units of the public security organs and officers assigned to handle the situation, and may mobilize equipment to supervise and guide the handling process. Accepting 122 alarm calls is the primary means for traffic management authorities to organize rapid response and promptly handle various traffic issues, as well as an important window for traffic management authorities to help the public solve problems and provide emergency assistance.

[Kirsten]

As an experienced driver with many years behind the wheel, I once rear-ended another car on the highway. My first instinct was to dial 110, but the operator informed me it was a general emergency number and advised me to call 122, which is specifically for traffic accidents. As a result, traffic police arrived much faster to handle the vehicle damage. Later, I learned that 110 covers all emergencies, such as crimes or medical emergencies, while 122 is a dedicated line for traffic incidents, connecting directly to traffic police departments and improving rescue efficiency. I remember a friend who scratched his car and wasted time by mistakenly calling 110. My advice is to always prioritize 122 after a car accident, and don’t forget to turn on hazard lights and place warning triangles to secure the scene and prevent secondary accidents.

[Gayle]

From my experience helping friends with car repairs, I've seen many cases where car owners confuse 110 and 122, which is really frustrating. In reality, 110 is a comprehensive platform for all emergencies, whether it's theft or injuries. However, 122 specifically focuses on traffic incidents, responsible for dispatching traffic police to accident scenes. For example, last month a client had a minor collision and called 110, but was transferred around for half an hour before resolving the issue. Had they called 122 directly, it might have been settled in ten minutes. I recommend keeping the 122 number handy in your car. In cases of hit-and-run, you should also call 110 to report the crime. Most importantly, stay calm, ensure everyone's safety first, and then assess the vehicle damage.

[DiManuel]

I pay special attention to rules when driving, and knowing the difference between 110 and 122 is simple: 110 is a general emergency number for any urgent situation; 122 is specifically for traffic accidents, such as when you have a minor collision or witness a crash. Imagine if a minor accident happens at an intersection—dialing 122 directly connects you to the traffic command center, and the efficiency of dispatching traffic police is higher, unlike 110 where you might have to wait in line. I often remind beginners to save 122 in their phone's emergency contacts and to memorize it along with the 120 emergency medical number, ensuring timely help for any injured parties if needed. Road safety is the top priority, and preventing accidents is far more cost-effective and worry-free than dealing with them.