What is the difference between a 5S store and a 4S store?
2 Answers
The specific differences between a 4S store and a 5S store: 1. Business model: A 4S store integrates car sales, maintenance, parts, and information services into one sales outlet. The 4S store is a car franchise model centered on the "four-in-one" concept, including vehicle sales (Sale), spare parts (Sparepart), after-sales service (Service), and information feedback (Survey). A 5S store includes: vehicle sales (sales), spare parts sales and promotion (spareparts), system information feedback (System-of-information-feed-back), maintenance and repair (service), and used car transactions (second-hand). The 5S store combines these five main elements into one business model. 2. Used car transactions: The 5S store adds a used car transaction service, and the used cars in a 5S store are manufacturer-certified used cars.
From the perspective of an average driver like me, 4S dealerships are familiar car sellers that handle everything from new car sales, maintenance services, spare parts supply, to feedback—offering one-stop convenience. But 5S dealerships are different—they add a fifth 'S' to the 4S model, usually focusing on safety services, such as complimentary safety inspections or vehicle condition alert systems, which sound more reliable. For instance, when my family bought a car, we prioritized 5S dealerships because safety comes first on the road—extra checks can prevent major issues. Don’t underestimate this difference; in the long run, it’s more responsible for both the car and passengers. By the way, some new brands promote 5S to attract young families, banking on the idea that peace of mind justifies the extra cost. Overall, 5S dealerships offer more comprehensive services, making them a more reassuring choice.
