What is the compensation standard for fueling the wrong oil at gas stations?
2 Answers
Insurance and warranties will not cover fueling the wrong oil, but if it is due to the negligence of the gas station, the gas station should theoretically be held responsible and compensate for the losses caused to the vehicle. The losses include the costs of cleaning and replacing vehicle components, as well as operational losses incurred by the vehicle owner. After calculating the relevant losses, a compensation claim can be made to the gas station. Here is the relevant information: 1. Negotiation: If it is the first time that the wrong fuel grade has been added and the vehicle has not been driven after fueling, the problem is not significant. You can negotiate with the gas station and choose to have the fuel extracted at a repair shop, clean the fuel tank, and refuel. 2. Impact of fueling the wrong oil: If there is still some 95-grade fuel left in the tank and 92-grade fuel is mistakenly added, this is equivalent to mixing two different grades of fuel. Mixing different grades of gasoline for a short period will not cause significant harm to the vehicle. However, long-term mixing of different grades of gasoline will affect the lifespan of the vehicle's ignition system, fuel injectors, and spark plugs.
I once had an incident where a gas station attendant filled my car with the wrong type of fuel, which almost damaged the engine. I immediately confronted the gas station, and they apologized and compensated me, covering all the cleaning and repair costs. I remember receiving over a thousand yuan in compensation, though the exact standards depend on local policies. Generally, it includes expenses like fuel tank cleaning, part replacements, and even compensation for delays. Remember to keep all receipts and take photos or videos as evidence to make the claim process smoother. If the gas station refuses to cooperate, you can directly call the 12315 consumer hotline to file a complaint—they are legally obligated to fully compensate for the damages. Using the wrong fuel is highly risky, especially when mixing different octane ratings, as it can cause permanent damage to the vehicle. In short, if this happens, don’t stay silent—stand up for your rights to protect your interests.
