What is the cause of the electric tailgate malfunction in the Cadillac SRX?
2 Answers
If the electric tailgate malfunction of the Cadillac SRX manifests as the tailgate being able to fully rise and pause at the top for a few seconds before slowly descending, indicating that the support strut cannot hold the tailgate, simply replacing the electric right-side strut can restore normal function. It is important to note that this issue must meet these two conditions: the tailgate can rise every time but cannot hold; when open, the tailgate has never stopped rising at a height of several centimeters, whether large or small. Precautions for replacing the right-side strut: After replacing the strut, the tailgate will return to normal operation, but the new strut's service life will only last about a year. For long-term considerations, it is best to replace the tailgate struts in pairs to maintain consistent internal pressure in both struts. Replacing only one side will accelerate wear and tear on the new strut. About the electric tailgate: The car's electric tailgate, also known as the electric trunk, refers to the trunk being opened or closed electrically or via remote control. To open the trunk, simply press the button inside the car or on the remote key, and the trunk will open automatically. To close the trunk, press the close button inside the trunk, the close button inside the car, or the remote key, and the trunk will close automatically.
The electric tailgate malfunction in the Cadillac SRX is quite common and may be caused by several key reasons. The first thing that comes to mind is sensor or switch issues, such as a dirty or damaged door sensor, which can cause the tailgate to mistakenly register as closed. Then there are electrical circuit faults—blown fuses or short circuits, especially prone in rainy or humid conditions. I’ve personally experienced a situation where the tailgate became completely unresponsive after a fuse blew. The motor and hydraulic system can also be problematic; the SRX’s tailgate motor tends to make grinding noises or even seize up as it ages. Beyond that, control unit issues may arise—if the onboard computer malfunctions, pressing the remote key won’t do any good. In such cases, I recommend first checking the fuse box, attempting a system reset, or manually opening and closing the tailgate. Avoid forcing it, as accidental hand or object entrapment can be dangerous. Regular maintenance can prevent these issues, such as periodically cleaning the tracks and applying lubricant, saving you costly repairs.
