What is the basic process for car insurance claims?
1 Answers
First, call to report the incident, promptly inform the on-duty traffic police or the traffic management department of the public security authority. If there is no dispute over the facts and causes, you can leave the scene. In the event of a traffic accident, the vehicle driver should immediately stop the car, protect the scene, and preserve evidence. Actively assist the insurance company in completing necessary tasks such as vehicle inspection, photography, and damage assessment. Learn from the traffic management department about the extent of your responsibility in the accident. The insurance company confirms the claim, and the claims adjuster issues a work order specifying the repair items and time.