What is the Automobile Three Guarantees Law?
2 Answers
Here is the relevant introduction about the Automobile Three Guarantees Law: 1. Definition of the Automobile Three Guarantees Law: The Automobile Three Guarantees refer to the repair, replacement, and return of automobiles. It is the legal responsibility that sellers should bear for quality problems of household automobile products during the warranty period and the Three Guarantees validity period according to the 'Regulations on the Responsibility for the Repair, Replacement, and Return of Household Automobile Products'. It is a policy announced by the General Administration of Quality Supervision, Inspection and Quarantine on January 15, 2013. 2. Contents of the Three Guarantees: (1) Repair: If the repair exceeds 5 days, the owner has the right to use a spare car. (2) Replacement: If the same fault is repaired more than 5 times, the car can be replaced. (3) Return: If the engine is replaced twice and still does not work properly, the car can be returned.
Before buying a car, I researched China's Automobile Three Guarantees Policy, which acts like a safety net for consumers. Simply put, it's a national policy covering free repair, replacement, or refund specifically for household vehicles. Within two years or 50,000 kilometers after purchase, if quality issues arise, manufacturers must provide free repairs. If the problem persists after two repair attempts or involves serious defects like engine failure, you can request a new car replacement. If issues continue after replacement or affect safety, you're entitled to a refund. From experience, I know this law helps avoid shady dealership scams – always keep invoices and maintenance records for warranty claims. For instance, my first car had transmission issues that were fixed for free within the warranty period, saving significant hassle. Of course, consumers must follow maintenance schedules and avoid unauthorized modifications, otherwise warranty rights may be voided. Ultimately, it brings peace of mind to car buyers, especially with rising EV popularity. I recommend checking complaint cases on platforms like China Auto Quality Network – understanding the details always pays off.
