What is NETA's Lifetime Warranty?
2 Answers
NETA will provide a lifetime warranty service for the battery. The following is an introduction to the charging voltage and current of the battery: 1. Voltage: The charging voltage is 12V. During the charging process, the charging voltage is mostly between 13.5-14.5V. When charged on the vehicle by the rectifier, it will not exceed 15V. If a charger is used for charging, the charging voltage is generally 14V. 2. Current: During the charging process, the charging current should not be too large. It is recommended that car owners avoid using fast charging. When charging, use a current that is half the size of the rated charging current, and the rated charging time should be doubled.
Speaking of NETA's lifetime warranty, as an automotive enthusiast with over a decade of driving experience, I believe this policy primarily offers long-term protection for core components. It covers critical EV parts like the battery and motor, provided the original owner adheres to scheduled maintenance—such as inspections every 10,000 km or six months—and avoids commercial use or post-accident modifications. From my experience, battery degradation is a common issue in EVs, and a lifetime warranty significantly eases owners' concerns about sudden major repair costs. The policy clearly states that claims apply only to non-artificial damage, meaning manufacturers cover free repairs or replacements for faulty parts under normal use, genuinely enhancing vehicle reliability. However, users must maintain complete service records to avoid voiding the warranty—I strongly recommend thoroughly reviewing contract details post-purchase. Overall, this warranty is a major consumer attraction, particularly beneficial for long-term EV maintenance.
