What is included in Mercedes-Benz's three-year warranty?
2 Answers
Mercedes-Benz's three-year warranty covers wear and tear parts. Mercedes-Benz Warranty Policy: The manufacturer provides consumers with a two-year unlimited mileage warranty policy and does not offer extended warranty services. Three-year warranty coverage: The three-year warranty covers the engine, chassis, transmission, etc. The engine, chassis, and transmission are the core components of a vehicle and generally do not fail unless due to human causes. For some easily worn parts such as tires, brakes, and lights, if they are damaged, the 4S store can also replace them, but the cost of the parts will be charged. If car parts are damaged due to quality issues rather than human causes, the 4S store is responsible for replacing them free of charge, and compensation can be claimed from the 4S store if necessary.
As a Mercedes-Benz owner, I've personally experienced the benefits of the three-year warranty. The countdown begins from the moment of purchase, covering three years or 100,000 kilometers, whichever comes first. The coverage specifically addresses manufacturing defects, meaning if core components like the engine or transmission develop issues, you can get them repaired for free at an authorized 4S dealership—even labor costs are included, which is a huge relief. In my second year of ownership, my car had a minor electronic glitch that was diagnosed as a quality defect at the dealership, and it was fixed completely free of charge. However, it's important to note that normal wear-and-tear items like brake pads and tires aren't covered, and scheduled maintenance must be performed on time to avoid voiding the warranty. The 24-hour roadside assistance is another practical perk—if you're stranded, you can call for a tow truck anytime. This warranty truly helps save on repair costs during the initial ownership period, and I highly recommend new owners take full advantage of it.
