What is a reasonable compensation for paint defects on a new car?

1 Answers
MacPaislee
07/30/25 1:07am
Generally, 4S stores do not provide compensation for paint defects on new cars; at most, they will help with repairs or offer a replacement. Below are some precautions to avoid vehicle defects when picking up your car: 1. Inspect the car in well-lit conditions: Many 4S stores take customers to relatively simple garages for inspection, where the lighting is insufficient, making it difficult for the owner to spot minor defects on the car body. Therefore, always remember to inspect the car carefully under good lighting. 2. Observe the paint from different angles: A flawless paint surface should be smooth and clean, without any wave-like patterns. For metallic and pearl paints, you can also assess the paint's condition by the uniformity of the internal aluminum flakes and particles. Remember to check for any color differences between each panel.
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