What is a reasonable compensation for paint defects in a new car?

1 Answers
VonWyatt
07/28/25 5:48pm
Generally, 4S stores will not compensate for paint defects in new cars. At most, they will help with repairs or offer a replacement. Here are some precautions to avoid vehicle defects when picking up your car: Inspect the car in a well-lit area: Many 4S stores take customers to relatively simple garages for inspection, where the lighting is insufficient, making it difficult for the owner to see minor defects on the car body. Therefore, always remember to inspect the car carefully under good lighting conditions. Observe the paint from different angles: A good paint surface should be smooth and clean, without wave-like patterns. Metallic and pearlescent paints can also be judged by the uniformity of internal aluminum powder and particles to determine the integrity of the paint. Remember to check for color differences between each panel.
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