What does unpaid exam fee mean?

1 Answers
ErinRose
07/30/25 5:33am
It means the previous order was not successfully processed due to network issues, and the user needs to resubmit the order for payment. When paying the exam fee, if a payment failure is prompted and the payment platform data response is empty, causing the exam fee payment to fail, you should check if your mobile network is functioning properly. Try switching between mobile data and Wi-Fi connections or restarting your phone. Another possible reason could be an outdated software version that needs updating. If none of these methods work, it is recommended to visit the local vehicle management office to make the payment. In some regions, the 12123 mobile service for traffic management may experience unstable server operations, often leading to payment failures. With a stable network connection, try exiting and reopening the software or simply restarting your phone. As servers and software improve, this issue will be resolved. You can also try updating to the latest version before making the payment.
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