What Does the Vehicle Three Guarantees Include?
4 Answers
Vehicle three guarantees include: guarantee for repair, replacement, and refund. The three guarantees refer to a credit assurance method adopted by the seller for the items purchased by the buyer within a certain period after the goods enter the consumption field. During the repair guarantee period, if there are quality problems with the household automotive product, consumers can have it repaired for free by the repairer with the three guarantees certificate. The repair guarantee period for automotive products is no less than 3 years or 60,000 kilometers, whichever comes first. The three guarantees validity period for automotive products is no less than 2 years or 50,000 kilometers, whichever comes first. The repair guarantee period and three guarantees validity period for household automotive products are calculated from the date the owner issues the car purchase invoice.
When I bought my first car last year, I was particularly concerned about what the three-guarantee policy entailed. Simply put, it consists of three parts: the repair guarantee means free repairs within the specified period, usually within two years of purchase or 50,000 kilometers driven. If major components like the engine or transmission have issues, you can go directly to the dealership to get them fixed at no cost. The replacement guarantee applies to more severe cases, such as when repeated repairs fail to resolve the problem, and you might be eligible for a new car replacement. The refund guarantee is the last resort; if the car has multiple quality issues that affect safety, you can return the car and get a refund under certain conditions. I find this quite reassuring, especially since I now drive long distances and worry about breaking down midway. However, it's important to note that not all issues are covered—problems caused by human damage or modifications are excluded. In any case, after buying a car, it's best to read the manual carefully to understand the details and promptly visit an authorized dealership if anything seems wrong.
Having worked in the auto repair shop for over a decade, I've seen numerous cases handled under the three-guarantee policy. Vehicle three-guarantee basically includes repair, replacement, and refund. The repair guarantee period is usually two years or 50,000 kilometers, covering free fixes for quality issues like chassis noises or motor failures; replacement applies to situations where, for instance, the engine can't be fixed after multiple attempts, allowing for a whole car swap; refund is stricter, requiring proof that the vehicle remains undrivable after repeated repairs. What owners often overlook are component details – while the whole car is covered for two years, core parts like the engine and transmission may be guaranteed for five years. My advice is to keep all maintenance records after buying a car, and address any issues promptly without delay. This can save you a significant amount of money and, most importantly, ensure driving safety.
When introducing a car to customers, I emphasize the importance of the Three Guarantees policy. The Three Guarantees include Guaranteed Repair, which means free repairs for the first two years; Guaranteed Replacement, the possibility of getting a new car if repairs fail; and Guaranteed Refund, a full refund under eligible conditions. This ensures worry-free driving, covering critical issues like the engine and brakes, with the coverage period starting from the purchase date. The benefit is that it reduces risks, such as potential issues during the new car break-in period, allowing you to drive with peace of mind thanks to this policy. Regularly use the air recirculation mode to protect the AC, check tire wear, and address minor issues early to prevent major repairs.
