What Does the Three Guarantees for Motorcycles Refer To?
2 Answers
Motorcycle three guarantees refer to return, replacement, and repair. The three guarantees policy is a shorthand for the "return, replacement, repair" policy implemented by retail businesses for the products they sell. It refers to a credit guarantee method adopted by the seller for the items purchased by the buyer within a certain period after the goods enter the consumer field. Extended information: Motorcycles falling under any of the following circumstances are not covered by the "three guarantees": 1. More than one year from the date of purchase (based on the valid invoice, excluding the time occupied by repairs or waiting for spare parts for repair); 2. Mileage exceeds 6,000 kilometers; 3. Damage caused by the buyer's failure to use, maintain, or store the product according to the instructions in the product manual; 4. Damage caused by disassembly by non-"three guarantees" repair personnel; 5. Lack of a "three guarantees" certificate or valid invoice (unless it can be proven that the motorcycle is within the "three guarantees" validity period); 6. Motorcycles with altered "three guarantees" certificates or those whose product model, frame number, or engine number do not match the "three guarantees" certificate; 7. Damage caused by force majeure.
I've been riding motorcycles for almost twenty years and have encountered all sorts of minor and major issues. The 'three guarantees' refer to the after-sales warranty provided by the manufacturer after purchasing a vehicle, meaning that if there are quality problems with the vehicle during the warranty period, the seller is responsible for free repairs, replacement of the vehicle or parts, or a full refund. The focus is on core components like the engine and braking system, typically covered for about two years, starting from the date on the purchase invoice. I remember when I bought my second bike, the transmission system failed, but luckily it was still under the three guarantees, so the entire component was replaced for free. I advise new riders to check the contract when picking up the bike to avoid being misled, and to follow the maintenance schedule, as neglecting it could affect your rights. Currently, different brands have slightly varying three-guarantee details, so it's best to review the official policy on their websites for peace of mind.
