What does the three guarantees for cars refer to?
1 Answers
Three guarantees for cars refer to guarantee for repair, replacement, and refund. Guarantee for repair: Within the "three guarantees" period, any malfunction caused by automobile product quality issues will be given free repair after technical appraisal by the "Technical Service Center" or "Authorized Service Station". Guarantee for replacement: Within the "three guarantees" period, if irreparable quality issues occur, qualified parts or assemblies can be replaced free of charge after appraisal by the "Center" or "Authorized Station". Guarantee for refund: Within the "three guarantees" period, if major quality issues occur and the product still fails to meet main technical performance indicators after the first two treatments, the user can submit a written request for refund. After appraisal and confirmation by the "Center", the seller can process the car return by collecting depreciation fees based on usage time and mileage.