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What does the emergency call malfunction warning on Audi Q5 mean?

1 Answers

DeCourtney

07/29/25 3:11pm

Audi Q5 displaying an SOS emergency call malfunction indicates that the vehicle requires emergency rescue services when in a critical situation. The function of the SOS emergency call system: Audi states that during emergencies, the SOS emergency call can provide rescue services based on user feedback, offering convenience and peace of mind. SiriusXM manages the communication between the vehicle and the user, coordinating with emergency systems like 911. In case of an accident or medical emergency, pressing the SOS button activates Audi's emergency call service to seek assistance. How to address SOS emergency call malfunction: Disconnect all plugs from the emergency call control unit (OCU) and the internal backup battery (remove the battery plug). After 10 minutes, reinstall the backup battery and reconnect all plugs to the OCU. Disconnect the negative terminal of the vehicle's main battery for 3 minutes, then reconnect it.

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