What Does the Comprehensive Service Fee Include?
2 Answers
Comprehensive service fees are only applicable to installment car purchases, serving as labor charges for 4S stores. This fee is generally not charged for full payment purchases. Below is a detailed introduction to the comprehensive service fee: 1. Content of the comprehensive service fee: The comprehensive service fee is usually specified in the contract appendix and includes site rental fees and vehicle maintenance fees after the vehicle is transported back. 2. Precautions: The collection of comprehensive service fees is not within the scope of price management, but 4S stores must publicly display the content of related services in the store. If the comprehensive service fee stated in the contract is unclear, consumers have the right to choose not to accept it.
As a young person who just bought a car, the salesperson at the 4S store told me that the comprehensive service fee is a mandatory bundled cost, covering vehicle inspection fees, license plate registration fees, and a full pre-delivery inspection, including light testing, brake adjustment, tire pressure checks, and topping up fluids. They assured me that the car would be problem-free upon delivery, so there was no need to rush for minor maintenance. However, I feel this fee can sometimes be overpriced, especially after checking online and finding significant price differences between stores—some even include free car washes or air conditioning cleaning. Later, during routine maintenance, I encountered similar packages, such as an additional comprehensive fee during an oil change, covering technician labor, filter cleaning, and a chassis safety scan. I recommend that beginners ask for detailed breakdowns and choose stores with high transparency and better value to avoid being overcharged. Learning some minor repairs can also save you this cost, but comprehensive services offer convenience and peace of mind, making driving safer.
