What does the automotive three guarantees policy cover?
2 Answers
The automotive three guarantees refer to: guarantee for repair, replacement, and refund. Below are relevant details: 1. The automotive three guarantees policy clearly specifies the warranty period and three guarantees validity period for household automotive products. The warranty period for household automotive products shall be no less than 3 years or 60,000 kilometers, whichever comes first; the three guarantees validity period shall be no less than 2 years or 50,000 kilometers, whichever comes first. The warranty period and three guarantees validity period for household automotive products are calculated from the date the seller issues the purchase invoice. 2. If quality issues arise during the warranty period, free repairs can be provided; during the three guarantees validity period, if the stipulated conditions for refund or replacement are met, consumers can process refund or replacement procedures with the three guarantees certificate, purchase invoice, etc.
I recently bought a new car and, like many people, was curious about what the 'Three Guarantees' policy entails. Simply put, it's a post-purchase protection service divided into three parts: if there's an issue with the car, first, the manufacturer must repair the faulty part for free, such as engine noise or air conditioning failure; second, if the problem persists after two repairs, you can request a replacement of the same model or key components; third, if the issue recurs after replacement, you can apply for a refund. The specific conditions are generally valid within 2 years or 50,000 kilometers, depending on the owner's manual. Additionally, it covers common quality issues like brake system failure or transmission problems. A friend of mine had a transmission issue and used the Three Guarantees to replace the part, which was quite convenient. This is crucial for protecting our rights and avoiding unnecessary expenses. When buying a car, make sure to sign a contract detailing the Three Guarantees and keep maintenance records. Remember not to modify the car yourself, as this could void the policy.
