What Does the Automobile Three Guarantees Policy Cover?

[MakaylaFitz]

Automobile Three Guarantees refer to repair, replacement, and return of vehicles. After purchasing a car, owners must keep the purchase invoice and Three Guarantees certificate safe. If issues arise during use, sellers or dealers may refuse Three Guarantees obligations without this document. Should faults or manufacturing defects occur, consumers can present the Three Guarantees certificate at authorized 4S stores for free repairs, covering both labor and parts costs. Within the warranty period, if cumulative repair time exceeds 35 days due to product quality issues, or if the same issue requires over 5 repairs, the certificate entitles consumers to direct vehicle replacement.

[MacAnnie]

After buying a car, the Three Guarantees policy is like a protective charm for us consumers. The Three Guarantees include warranty, replacement, and refund: during the warranty period, if the car has any issues, such as engine noise or transmission problems, the 4S shop will fix it for free; replacement applies when the car has major problems, like brake system failure, and remains unfixed after multiple repairs—then you can get a new car; refund has the strictest conditions, requiring issues like severe safety defects that affect driving. I’ve experienced it myself—the AC wasn’t cooling, but since it was still within the two-year warranty, it was fixed quickly without any cost. Remember, the Three Guarantees period is usually two years or 50,000 kilometers, whichever comes first. Car owners should keep their invoices and maintenance records to stand firm when defending their rights. Also, note that maintenance should be done at authorized shops—modifying parts recklessly might disqualify you. The Three Guarantees make buying a car worry-free; if problems arise, just go straight to the dealer—it saves both hassle and money.

[VonBrianna]

As a newbie who just bought my first car, I was confused when the salesperson first explained the three guarantees. The three guarantees are essentially the manufacturer's promise to repair, replace, or refund if the car has issues. The warranty usually covers two years or 50,000 kilometers, including core components like the engine and chassis; replacement applies to serious defects, such as airbag failures; refunds are extremely rare and must meet national standards. I learned online that the three guarantees don't cover everything—for example, tire wear is out of pocket. Newbies often overlook maintenance records—a friend of mine lost warranty coverage due to missed inspections. After buying a car, read the user manual thoroughly, and report issues early instead of delaying. The three guarantees provide a sense of security for newbies, but you should also learn the basics to avoid being misled. I recommend downloading an app to locate service centers—handle minor issues yourself if possible.

[Mike]

Having worked in an auto repair shop for several years, I deal with warranty claims every day. The warranty covers three main areas: free repairs for engines, transmissions, etc., within the warranty period; replacement requires the vehicle to have critical defects, such as unresolved repeated failures in the steering system; returns are extremely rare. Common warranty issues include circuit short circuits, but wear-and-tear items like brake pads are not covered, often leading to misunderstandings among car owners. As a technician, I recommend sticking to scheduled maintenance at authorized service centers and keeping complete repair records for smooth processes. Always use genuine parts for replacements to avoid disputes. While warranties can save money, it's important to approach them rationally and not escalate to complaints unnecessarily.