What Does the Automobile Three Guarantees Policy Cover?
3 Answers
Automobile Three Guarantees include: Consumers should pay attention to the following provisions in the Automobile Three Guarantees Policy: 1. Do not modify the vehicle privately. The Automobile Three Guarantees Policy states, "If the instruction manual explicitly prohibits modification, adjustment, or disassembly, and the consumer performs such actions resulting in damage, the seller may not be held responsible under the Three Guarantees." 2. Maintenance must be performed at designated service stations. The Automobile Three Guarantees Policy also stipulates, "If the consumer fails to use, maintain, or repair the product correctly as required by the instruction manual, resulting in damage, the seller may not be held responsible under the Three Guarantees." This means that consumers must have their vehicles regularly maintained at officially designated service stations within the policy period to be protected by the Automobile Three Guarantees Policy. 3. Article 17 of the Automobile Three Guarantees Policy specifies that the warranty period for household automobiles shall not be less than 3 years or 60,000 kilometers, whichever comes first. The Three Guarantees validity period for household automobiles shall not be less than 2 years or 50,000 kilometers, whichever comes first. The warranty period and Three Guarantees validity period for household automobiles are calculated from the date the seller issues the purchase invoice.
I only learned about the automotive three guarantees when I bought a new car last year. It's the manufacturer's protection measures in case your car develops problems after purchase. It mainly consists of three parts: The repair guarantee means that during the warranty period, if any parts fail, the manufacturer will repair them for free. The duration is usually two years or 50,000 kilometers, whichever comes first. Common issues include engine noise or lighting malfunctions, which are quite convenient to fix. The replacement guarantee is more specific – if major faults occur in core components and remain unresolved after two or three repair attempts, you can apply to replace either the entire vehicle or the faulty part. Issues like brake system problems often trigger vehicle replacement. The refund guarantee is the last resort, applicable when problems are too severe (such as safety defects) and remain unresolved within the stipulated time frame, allowing you to get your money back. This is rare but important. When buying a car, make sure to verify the three guarantees terms to avoid being misled. Regular maintenance also affects your rights, so remember to keep repair records for future claims.
As someone who frequently deals with vehicles, the automotive three-guarantee policy is quite practical, covering three main aspects: repair, replacement, and refund. The repair guarantee means free repairs within a specified period, such as for chassis or electrical circuit failures, typically within two years or 50,000 kilometers—beyond that, costs are borne by the owner. The replacement guarantee applies to issues that repeatedly fail to be fixed, like a broken transmission, requiring submission of certification during the replacement process. The refund guarantee is the hardest to trigger, applicable only in cases of severe quality defects, such as airbag failure, and must occur shortly after purchase. The three guarantees cover new vehicles and core components, excluding damage caused by human error or modified parts. Before purchasing, carefully review the contract details, and if issues arise, promptly file a complaint with the consumer association to ensure your rights are protected.
