What does the '4S' in a 4S store represent?
1 Answers
4S store '4S' respectively refers to Sale (sales), Sparepart (spare parts), Service (after-sales service), and Survey (information feedback). The full name of a 4S store is Automobile Sales Service 4S store (Automobile-Sales-Servicshop-4S). Sale (sales), it represents the ability to provide consumers with services such as viewing cars, test driving, and purchasing cars, which is the most basic service item that a 4S store must have. Service (after-sales service), it represents that after the vehicle is sold, it can also provide consumers with after-sales warranty and maintenance services. This is also one of the essential service items of a 4S store. Sparepart (spare parts), it represents that in addition to providing consumers with vehicle sales and after-sales services, the 4S store can also provide consumers with vehicle spare parts supply services. Survey (information feedback), as the final terminal of automobile sales for car manufacturers, 4S stores have the closest relationship with consumers and can provide information feedback to car manufacturers.