What does the 4S in a 4S store mean?
4 Answers
It refers to a four-in-one automobile sales department, which includes vehicle sales channels, retail parts sales, vehicle after-sales service, and comprehensive information feedback. The full name is Automobile Sales Service 4S Store, which emerged in 1998 and originated in Europe, offering relatively comprehensive services and strict management. Below is an introduction to 4S stores: 1. Business scope of 4S stores: In a region, there will be several 4S stores for a brand, mainly determined by the scale of the city. There is competition among each 4S store, even though they belong to the same brand. According to the current situation in China, standard 4S stores only exist in cities and above, while some county-level cities do not have automobile 4S stores. 2. Characteristics of 4S stores: They are established according to the manufacturer's unified standards, follow a uniform model, and are authorized by the manufacturer to sell only a single brand of vehicles. Within the price range allowed by the manufacturer, they attract customers with the lowest possible prices, reflect the brand's related value, and maintain the brand's reputation. However, it is important to correctly understand that 4S stores should not be regarded as automobile manufacturers.
I usually enjoy studying automotive-related knowledge. The "4S" in 4S stores actually stands for the acronym of four English words: Sales represents new car sales, Service refers to after-sales service and maintenance, Spare parts means parts supply, and Survey indicates customer feedback or information research systems. These four combined provide a one-stop automotive solution. For example, you can buy a car, get maintenance, replace parts, and handle issues all in the same place without running around to different shops. This model originated in the European and American automotive markets and became very popular after being introduced to China because it is standardized, quality-assured, and manufacturer-authorized, which adds credibility. However, the costs may be slightly higher, so it is recommended to prioritize 4S stores when purchasing a car or undergoing major repairs to ensure safety. In short, it makes car owners' lives more convenient and worry-free.
As the person in charge of managing the family car on a daily basis, I understand that 4S stands for Sales, Service, Spare parts, and Survey. Sales refers to the car-selling process, Service includes repairs or maintenance like oil changes, Spare parts denote original equipment such as brake pads, and Survey might involve customer follow-ups or system records. The advantage of 4S shops is that they handle all car-related needs in one place, eliminating the hassle of visiting separate sales points and service stations. My personal experience is that getting regular maintenance there is very hassle-free, with professional and reliable staff who also offer advice. The downside is that prices are slightly higher, but it's still trustworthy for new cars or major repairs. When choosing a 4S shop, consider brand authorization and service reviews to avoid overcharging. This model reflects the standardization of the modern automotive service industry.
I'm a car enthusiast. The name '4S store' comes from the initials of four English words: Sales (selling new cars), Service (after-sales maintenance), Spare parts (supply of genuine parts), and Survey (information feedback system). It represents a complete automotive sales and service chain, ensuring everything from car purchase to daily maintenance is completed at authorized points. Advantages include standardized processes and direct manufacturer support. The downside is sometimes higher costs but with reliable quality. In the automotive market, this one-stop approach is popular for its convenience in vehicle management for consumers.
