What does off-site repair by 4S stores mean?

[Shane]

Off-site repair by 4S stores refers to a situation where car owners send their vehicles to 4S stores for repairs, but the 4S stores then outsource the vehicles that need repairs to external auto repair shops. The differences between repairs at 4S stores and external auto repair shops are as follows: 1. Different materials: 4S stores use original factory materials and parts; external repair shops use brand parts, which are aftermarket parts. 2. Different quality: 4S stores are more proficient in repairing vehicles of their own brand, as their after-sales service only covers a few models of the same brand, resulting in higher proficiency; external auto repair shops have less experience, and the quality of repairs varies. 3. Different warranty: Consumers at 4S stores can receive all value-added services related to car information, market trends, after-sales service, maintenance instructions, and parts supply. Whether it's the whole vehicle or parts, they are guaranteed to be original factory products, relieving consumers of concerns about after-sales service, repairs, and maintenance; external repair shops generally do not provide warranty services.