What Does Lifelong Battery Warranty for New Energy Vehicles Mean?
1 Answers
Lifelong battery warranty means that the battery cells of the vehicle can enjoy lifelong warranty services, including labor costs. The power battery does not require special maintenance, only routine inspections during each service. Here are several common concepts in after-sales services: 1. Warranty: The product quality must meet standards and be guaranteed. In fact, a warranty is a quality assurance of the product, a basic attribute that any product should have. It should not be assumed that a warranty means providing lifelong repair services. 2. Repair Service: This only provides after-sales repair service guarantees, with both free and paid options. Damage caused by human factors or not covered under the manufacturer's standard service policy will require payment, while those within the standard service policy are free. 3. Free Repair: This originates from the national "Three Guarantees" regulations, referring to completely free repair services provided by the manufacturer, but with detailed warranty explanations for different components of the product. It can be understood that free repair service is equivalent to free repair. 4. Free Return and Replacement: These two also originate from the national "Three Guarantees" regulations, referring to the manufacturer's free return and replacement services within a specified period when the product has quality issues that meet the return or replacement service terms.