What does it mean when ETC shows a disabled card?
2 Answers
ETC disabled card is due to insufficient balance or arrears in the bound card, resulting in being blacklisted by ETC and unable to use. The following is the introduction of related content: Payment of arrears: For this situation, customers should promptly make up the payment. After being released from the ETC blacklist, they can continue to use it. Pay attention to the fund movement: It is best to pay more attention to the fund movement in the ETC card. If insufficient funds are found, recharge in time to avoid failure of deduction due to insufficient balance when passing through the highway and ETC deducting fees, and being blacklisted by ETC due to arrears.
The message "ETC card disabled" means your electronic toll collection card used on highways has been deactivated by the system, preventing normal access through ETC lanes. This typically occurs when the card has expired or the account has accumulated excessive unpaid fees triggering automatic suspension. I've encountered this several times while driving – quite frustrating as you're forced to queue in manual lanes. First, check the card's expiration date to verify validity. Additionally, a dirty or severely worn card chip may also trigger deactivation; try cleaning it with a soft cloth. If the issue persists, promptly recharge or check the card status via the ETC mobile app – in most cases, replenishing funds reactivates it. As a last resort, visit your bank or an ETC service center for card replacement. Important: Never force through ETC lanes to avoid fines and safety hazards. Develop a routine of periodically checking your card status to prevent last-minute hassles.