What Does Geely Automobile's Three Guarantees Cover?
2 Answers
Geely Automobile's three guarantees include repair, replacement, and refund, with a validity period of 2 years or 50,000 kilometers. The following are the details: 1. Repair: Free maintenance and replacement of parts for quality issues. The repair period is 4 years or 100,000 kilometers for the entire vehicle and powertrain, and 3 years or 60,000 kilometers for special components. 2. Replacement: Within the validity period of the three guarantees for the entire vehicle, if the conditions for replacement are met but the dealer does not have the same brand and model, a vehicle of the same brand with equal or higher configuration should be provided. If neither the same brand and model nor a vehicle of the same brand with equal or higher configuration is available, the dealer shall bear the relevant taxes and fees stipulated by the state during the replacement. 3. Refund: Within the validity period of the three guarantees for the entire vehicle, if serious safety performance failures persist after 2 cumulative repairs; or if the specified assembly cannot function normally after being replaced twice due to quality issues; or if the same assembly or part of the specified system cannot function normally after being replaced twice due to quality issues, the dealer shall be responsible for providing a refund to the consumer.
I just bought a new Geely car last year, and the salesperson explained the three-guarantee coverage in detail, which was quite informative. Geely's three guarantees mainly refer to warranty, refund, and replacement. The warranty period is usually 2 years or 50,000 kilometers for the whole vehicle, whichever comes first, covering core components like the engine, transmission, and chassis. However, damages caused by collisions or lack of scheduled maintenance are not included. The conditions for refund are quite strict—if serious safety issues like brake failure occur within 30 days of purchase, the car can be returned directly. As for replacement, if the same fault persists after three repair attempts, such as recurring steering system issues, a new car can be exchanged. I also found that comfort features like air conditioning and electric seats are covered under warranty, but wear-and-tear parts like wiper blades are only guaranteed for 3 months. It's recommended to read the user manual carefully after purchase and keep maintenance records for easier claims. Overall, it provides peace of mind for new car owners, but don’t forget to visit the 4S store regularly for check-ups.
