What Does FAW-Volkswagen's Dual Protection Package Include?
2 Answers
New vehicles purchased within 36 months are eligible for a 6-year unlimited mileage warranty and 6-year unlimited basic maintenance services. Below is the relevant information: 1. Three-way catalytic converter maintenance: Maintenance for the three-way catalytic converter requires a specialized cleaning procedure (commonly referred to as "drip bottle" treatment in China). You can purchase the product and have it performed at an auto repair shop. Note that if the policyholder and the insured are different individuals (requiring two separate sets of personal information), any future claims or issues would necessitate providing details for three parties, which complicates the process. 2. Advantages and limitations of the dual protection package: The package offers significant benefits such as free repairs for core component failures, reducing overall vehicle ownership costs. It also includes additional value-added services. However, limitations exist—post-purchase maintenance must be performed exclusively at designated 4S shops. While purchasing a new car allows for comparisons across different 4S dealers to select the best value option, this flexibility doesn't extend to the maintenance phase under the dual protection program.
As an experienced Volkswagen owner, the FAW-Volkswagen Dual Protection Package typically includes extending the vehicle warranty to around 5 years, along with free basic maintenance services such as oil changes, filter replacements, and tire inspections. It also covers some safety inspection items like brake and light tests, ensuring worry-free driving. Additional benefits may include roadside assistance and annual comprehensive inspections, which are particularly useful for someone like me who frequently drives long distances, saving thousands in later maintenance costs and avoiding the risk of unexpected breakdowns. If you opt for it directly when purchasing a new car, although it costs a bit more initially, it saves time and hassle in the long run. In short, the Dual Protection Package is key to ensuring the healthy operation of your vehicle.
