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What does ETC display label detachment mean?

2 Answers

VonLyla

08/29/25 2:05am

It means the device is currently unavailable and needs to be reinstalled and reactivated at the original processing point or any highway ETC service center. Here is additional information: 1. Battery replacement: Most ETC devices display label detachment because users removed the ETC device to replace the battery. 2. Recovery method: The anti-tamper lever on the back of the ETC electronic tag is actually a reset button switch. When the button pops out, the information in the ETC device will be erased and needs to be reactivated with new information. You can try the ETC self-activation method. If that doesn't work, you will have to take it to an ETC processing center or service center to reactivate or cancel the ETC and replace it with a new ETC electronic tag.

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DeWalter

09/10/25 6:53am

I'm a new driver, and recently the ETC screen suddenly displayed a 'Label Detached' warning, which gave me a scare. It turns out it means the little ETC box has been moved from its original position, possibly due to an insecure installation causing it to fall off or me accidentally bumping into it. The ETC system has a built-in anti-tamper device that triggers a warning when it detects any movement, preventing the device from being transferred to another vehicle for fraudulent use. If left unaddressed, the device won't be scanned at toll stations, forcing you to queue for manual payment, or worse, temporarily blocking your access to the express lane. I quickly reattached the device securely, and once confirmed it was properly fixed, everything returned to normal. It's important to regularly check the adhesive tape's stickiness before driving—don’t cut corners, or issues may arise during car washes or on bumpy roads. If the device does get detached, contact customer service or visit a roadside repair point for a quick fix.

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