What Does BYD's Lifetime Warranty for First Owners Mean?
1 Answers
The lifetime warranty for the first owner's battery means that the initial purchasers of designated vehicle models are eligible for lifetime warranty coverage. Common types of after-sales services include the following: Warranty: Product quality must meet standards and be guaranteed. In essence, a warranty is a quality assurance for the product, a basic attribute that any product should have. It should not be mistaken as providing lifetime repair services. Repair Service: This refers to the provision of after-sales repair services, which can be either free or paid. Damage caused by human factors or issues not covered under the manufacturer's standard service policy will require payment, while those within the standard service policy are free. Free Repair: This originates from the national "Three Guarantees" policy, where manufacturers provide completely free repair services, but with detailed warranty terms for different components. It can be understood that free repair services are equivalent to free warranty. Free Return and Replacement: These also stem from the national "Three Guarantees" policy, where manufacturers offer free return or replacement services within a specified period if the product meets the quality issues outlined in the return or replacement service terms. Simply put, a lifetime warranty for a vehicle means that the manufacturer will provide free repairs or replacements for quality issues arising within the warranty period. However, lifetime warranties often come with many restrictions, such as the vehicle owner must be the first owner, all maintenance must be performed at authorized 4S shops, only major components are covered (wear-and-tear parts are excluded), and the lifetime warranty becomes void after replacing major components. Maintenance costs incurred during vehicle use due to normal wear and tear, rather than product defects, are not covered under the warranty. These items include but are not limited to: oil changes, oil filter replacement, fuel filter replacement, transmission fluid replacement, air filter replacement, cabin air filter replacement, fluid top-ups, tire rotation, paint polishing, engine carbon cleaning, engine tuning, engine belt replacement, etc. The warranty covers non-human-induced part failures that can be replaced through claims but excludes wear-and-tear parts maintenance. In summary, a lifetime warranty does not mean free maintenance or repairs, and certain conditions must be met to enjoy the lifetime warranty. A lifetime warranty is not the same as a repair service. A warranty is the manufacturer's commitment to quality assurance, not a promise to provide all repairs for free.
