What does BDC mean in a car 4S store?

[Sam]

BDC stands for Business-Development-Center, which is equivalent to the sales department. The BDC department is responsible for customer cultivation and management, coordinating sales, after-sales, customer service, and other departments around the vehicle's lifecycle and customer needs at different stages, to develop and convert every potential business opportunity. Here are some related introductions: 1. Positions: The after-sales department mainly includes positions such as insurance supervisor, workshop supervisor, mechanic, painter, and sheet metal worker. 2. Business: Routine maintenance and repairs for customers, as well as situations requiring vehicle recalls, and even vehicle accidents and rescues, are all handled by the after-sales department. Whether it's customer reception, product introduction, test drives, or price negotiations, they are all conducted by sales consultants from the sales department.