What Does a Three-Year or 100,000-Kilometer Car Warranty Cover?
2 Answers
ORA is Great Wall Motors' Ora brand. Ora ORA is a new energy vehicle brand under Great Wall Motors, but its name originates from a person, commemorating the world-renowned mathematician Mr. Euler. "Ora" symbolizes Great Wall Motors' commitment to meticulous craftsmanship and building high-quality cars. Ora's vehicle lineup includes: Ora Ballet Cat, Ora Black Cat, Ora iQ, Ora Punk Cat, Ora Good Cat, Ora Good Cat GT, Ora Lightning Cat, and Ora White Cat. Ora is Great Wall Motors' electric vehicle brand, established in 2018. Among Chinese automakers, Great Wall was the first to manage its new energy vehicle business as an independent brand. With the launch of the Ora ORA brand, China's first dedicated electric vehicle platform—the ME platform—was introduced. This platform integrates advanced smart and connected technologies from the chassis to the interior and exterior, achieving substantial breakthroughs in space, safety, and efficiency. The development milestones of Great Wall Ora are as follows: April 25, 2018: Debuted as Great Wall Motors' independent new energy brand at the Beijing International Auto Show. August 20, 2018: The Ora brand was officially launched. August 31, 2018: Ora iQ was released at the Chengdu Motor Show. April 2019: Ora iQ Travel Edition was launched. August 27, 2019: Ora R1 Family Edition was released. September 5, 2019: Two new series and five models of Ora's latest products were unveiled at the Chengdu Motor Show. July 24, 2020: Ora R1 was renamed Ora Black Cat and launched at the Chengdu Motor Show. January 14, 2021: Ora Black Cat Pet Edition was released. March 20, 2021: Ora announced a new brand positioning as a car brand that "loves women more," establishing the correct industry values for female users. May 17, 2022: Ora announced that the 2022 Ora Good Cat Morandi Edition was open for pre-orders.
The three-year or 100,000-kilometer car warranty mainly covers issues with some core components. Most brands include powertrain parts such as the engine assembly, transmission, drivetrain, and electronic control unit. If these systems fail due to manufacturing defects within three years of purchase or before reaching 100,000 kilometers, the 4S dealership will repair or replace them for free. Suspension system components like shock absorbers and steering system failures may also be included. However, wear-and-tear items such as brake pads, tires, or wiper blades are typically not covered, as they are subject to normal wear. The warranty runs based on whichever condition expires first—for example, if you drive less but the three-year period is up, the warranty ends. It’s advisable to check the owner’s manual or confirm details with the dealer, as different brands may vary, and some high-end models may include additional components. Regular maintenance is crucial, as neglecting it could void the warranty. Overall, this is a good measure to protect you from major repair costs during the new car period.
