What documents are needed for a claim at a 4S dealership?
1 Answers
To file a claim at your regular 4S dealership, you only need to bring your car. 4S dealership repair process: Register at the after-sales service department of the 4S dealership; the maintenance staff will conduct on-site testing or inspection; the 4S dealership will confirm, record, and report the test or inspection results to the automobile manufacturer; if the 4S dealership has the parts in stock, they will be replaced on-site; if not, the 4S dealership will apply to the automobile manufacturer, and once the parts are received, the claimant will be notified to come to the 4S dealership for replacement. Insurance claim considerations: After an accident occurs, you should immediately call your insurance company. If the accident involves injuries, you must also notify the traffic police to determine liability on-site; otherwise, the insurance company will not cover the claim. When the insurance company personnel arrive at the scene, the car owner should present the insurance policy, driver's license, vehicle registration, and ID card.