What documents are needed for 4S maintenance?
2 Answers
You need to bring the maintenance manual for 4S maintenance. Pay attention to verify vehicle information: It mainly includes the vehicle repair unit (owner's name), license plate number, engine number, chassis number, entry time and exit time (settlement time), etc. The key points are the engine number and chassis number. The owner should carefully check these two numbers with those on the driving license to prevent the settlement personnel from inputting errors. Otherwise, in case of an accident, there will be no way to complain. Ask questions about maintenance items: Through the maintenance items on the settlement list, you can understand what maintenance and care operations the vehicle has received at the maintenance station this time, whether it exceeds the scope of maintenance items agreed with the receptionist at the beginning, and whether the labor cost is appropriate. It is recommended to check more items and ask more questions to avoid losses.
Last year when I first went to the 4S shop for car repair, I was a bit nervous and made sure to ask about the required documents. Mainly the vehicle license, that green booklet proving the car is mine, must be brought along, otherwise they won’t acknowledge it. Also, the maintenance manual, which contains warranty records, can save some repair costs. Don’t forget to bring your ID card for real-name verification during registration. If you’ve made an appointment, bring the appointment slip or mobile SMS to avoid wasting time in queues. Last time I forgot the manual and had to refill forms, waiting over half an hour. Additionally, keep a copy of the insurance policy in your bag so insurance can handle any issues directly. Having all these prepared made the repair process much smoother—just one trip to get everything done, saving the hassle of back-and-forth.
